FAQ

How can I order custom parts and fabrication?

Pangea Speed specializes in hand fabricated parts, such as handle bars, bosses, bungs, sissy bars, etc. We selectively offer complete bike builds and overhauls, depending on our current workload. Please contact us via email (info@pangeaspeed.com) or telephone (801) 599-8956 to discuss the scope of your project and to establish a price and timeline.

Will "X" part fit my bike?

Most Pangea Speed parts are universal. If no model is specified in the ad, it is a universal part meant for custom fabrication use. Welding, drilling, or other fabrication may be necessary.

When will my order ship?

We are a small opperation so we ship on tuesdays and fridays. We try to have your order shipped out as soon as possible, but make no guarantees on shipping times. Please refer to checkout page for exact cost of shipping for the specific order. Extra shipping charges may apply to international orders.

Do you offer a warranty?

Pangea Speed offers a lifetime guarantee on every product that leaves our doors (except for apparel). We offer a 30 day exchange policy on almost every product we offer. Please call or email ahead to receive authorization before returning any products. If the product is deemed a warranty, we will pay for outgoing shipping charges.

What is your exchange policy?

We do not offer a refund on any products sold through the online store unless the product is deemed a warranty or recall item. Pangea offers a lifetime guarantee on every product that leaves our doors (except for apparel). We offer a 30 day exchange policy on almost every product we offer. Please call or email ahead to receive authorization before returning any products. Customer’s will be liable for all freight charges incurred on incoming and/or outgoing exchanges unless the products is deemed a warranty in which case Pangea Speed will cover outgoing shipping charges.

What is your privacy policy?:

We will not sell your personally identifiable information to anyone. We hate spam as much as you do. We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the pages you visited.

Is my information secure?

Your payment and personal information is always safe. Our Secure Socket Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.